We are proud to partner with SiteGround and WPMUDEV hosting, specialists in WordPress website hosting. Suitable for up to 10,000 visits per month (if you have more visits we can accommodate, no problem), Free CDN, HTTPS (SSL certificate), Backups (files and databases), Staging Site, Malware Monitoring, Global block/allowlists, Standard PHP, SFTP access and FTP accounts.

No contract. Convenient autopay program through Wave. You can cancel at any time if you are not satisfied. There is no refund for partial month usage but we will not bill you for the next month once you cancel.  You can cancel at any time if you are not satisfied. There is no refund for partial month usage but we will not bill you for the next month once you cancel. For Premium Hosted Websites, your hosting will end, a full website backup will be provided and you will be responsible for taking your website to another hosting provider.

Most migrations to our host are free of charge. We can complete most migrations within 3-5 business days. If you have a large or complex website, we’ll work with you on creating a migration plan and will charge our hourly fee for the migration. In some cases, it may make sense to retain your current host or it might cost an additional fee.

If your website has malware before migrating your hosting to Reinhardt Designs, it’s removal is not covered under your agreement. In that case, we recommend a service like Sucuri, which has an excellent support team and a track record of getting the job done. We can also remove the malware on your behalf and charge a one-time fee.

It depends on the situation. If we can’t fix something that an update breaks within 30 minutes, we will roll back the update and ignore updates for that plugin going forward. If the issue is more widespread and affects a large number of customers we may go ahead and figure out/fix the issue for free. If the plugin or theme that is causing the issue is no longer supported by it’s developer and is faulty, we will present an alternative solution (different plugin that does the same job) and ask you to pay a fee to cover the additional work it takes to add and configure the new replacement plugin.

No. Our focus is WordPress so we decided to route customers to other email options. That said, we highly recommend Google Workspace

We will let you know if we ever run into a WordPress plugin or theme that is no longer supported by it’s developer. We will present you alternative options (a theme or plugin that can do the same job) and replacement costs for us to do the work.

We secure all of our WordPress sites on HTTPS using an SSL Certificate. Depending on your plan, we offer different levels of SSL encryption. If you already have an SSL and would like to keep it, you can do that.

YES! We provide you with access to your website SFTP, FTP, and WordPress admin panel.

Once you choose your plan and fill out the request form we will confirm your status/criteria and send you an email with a link to purchase your monthly subscription plan. Then you will be asked to fill out an Intake Form where you’ll provide us information about your site as well as the necessary access credentials. This helps us migrate and connect to your site so we can perform file and database cleanup,  security monitoring, backups, and plugin updates. You will receive emails along the way letting you know the status of your websites migration.